STORE POLICY

The description and price of the products you order will be as shown on our website at the time you place your order. All prices quoted include VAT at the current rate, where applicable.

Product descriptions on the BeautyParadox Ltd website are provided by the manufacturers / distributors, but please remember the descriptions relate to individual products and results and reactions on the skin will vary widely depending on other products they are used in conjunction with.

 

Please also bear in mind any medications including prescription creams, tablets, hormonal body changes and clinic / beauty facials can also affect the results and reactions. It is the customer’s responsibility to patch test any product prior to use, check compatibility of any purchased products with other material facts that can affect results described and BeautyParadox cannot take responsibility for any adverse reactions.

The majority of products are in stock, however if due to stock shortage it appears to us that we are unlikely to be able to deliver the products within 5 working days of receipt of your order then we will either contact you within the said 5 working day period to agree a revised date for anticipated delivery of the products or re-credit any sum/s that have been paid by you or debited from your credit card for the products concerned. A confirmation email shall be sent confirming this refund.

 

Every effort is made to ensure that prices shown on our website are accurate at the time you place your order. If an error is found, BeautyParadox Ltd will inform you as soon as possible and offer you the option of reconfirming your order at the correct price, or cancelling your order. If BeautyParadox Ltd does not receive an order confirmation within 14 days of informing you of the error, the order will be cancelled automatically. If you cancel the order, or if the order is cancelled automatically due to the expiry of the 14-day period, BeautyParadox Ltd will refund or re-credit you for any sum that has been paid by you or debited from your credit/debit card for the products.

Free samples received with your order may vary in brand and quantity depending on current availability.

BeautyParadox Ltd operate a standard product pricing policy in the UK, Channel Islands and all other countries we ship to, meaning that customers are charged the same prices in GBP irrespective of where they live. BeautyParadox Ltd do not offer VAT back on any purchases. Product prices are the same across whether purchasing in clinic or through the Internet on our online store.

 

The currency rates provided by BeautyParadox Ltd are based on the base currency rate provided by http://www.xe.com. Please note, the purchaser’s bank or credit card provider may charge a different rate to this, however our currency service gives you a guide price.

 

Due to EU regulations, you may find that the ingredients and/or packaging of certain products differ to products sold outside of the European Union. Product photographs and listed ingredients on our product listings are intended as a guide only.

Any promotions for a free gift are strictly available on a basis of 1 per customer / household. Promotion codes for a free gift cannot be used in conjunction with any other promotion or discount code, or on orders placed over the phone, only on orders placed online. A free gift can not be applied to any orders that do not enter the relevant code at checkout or on orders that were placed before the promotion started. Any promotions where the gift is automatically added to your basket, are only available on a basis of 1 per customer / household.

 

Any customers deemed to be placing multiple orders in an attempt to receive more than 1 free gift will only be sent 1 gift in total.

BeautyParadox reserves the right to withdraw or amend a promotion at any time and without notice.